Shipping

We ONLY ship to the following countries from our warehouse in the Czech Republic:

EUROPE: Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, and the UK.

INTERNATIONAL: Australia, Canada, Japan, New Zealand, Singapore, and South Korea.

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Customs Duties & VAT

Unlike many other brands, we pay any customs duties, handling fees, and VAT, for deliveries outside the EU, meaning that the price of your order is the final price that you’ll pay, and you will NOT be stung with any extra hidden costs on delivery!

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Shipping Options

We offer FREE shipping on all orders over: €150 / Fr.150 / £150

For orders where the total value is less than the above amounts, different fees will apply for our SUSTAINABLE and EXPRESS shipping options. The options available to you will be displayed during the checkout process, after you’ve provided your shipping details. Please note that should you subsequently request a return, any shipping fees paid for your original order will be non-refundable.

We have two different shipping options:

• SUSTAINABLE: 5-7 business days (approx.) — SUSTAINABLE shipping is available for most countries in EUROPE and all INTERNATIONAL countries. This is the MGG recommended option. Please note that deliveries to INTERNATIONAL countries may take longer than 7 business days, and potentially considerably longer if a delivery needs to clear customs. If your order appears to be taking a while to reach you, we would kindly ask that you refer to the tracking number that you were sent, before contacting us to enquire as to the whereabouts of your order.

• EXPRESS: 4 business days (approx.) — Our EXPRESS shipping option is available for most countries in EUROPE, but it is not available for INTERNATIONAL countries.

Once your order has been received, you’ll receive an order confirmation email immediately (please check your junk/spam folder if you don’t see this in your inbox). Shortly after, you’ll then receive a second email (usually within 24-48 hours), once your order has been prepared for shipping, and this will contain a courier tracking number.

Please see our FAQ page for further information on shipping.

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A Quick Word on Sustainable Shipping

While we offer free shipping on all orders over €150 / Fr.150 / £150, we’d like to encourage our customers to choose our SUSTAINABLE shipping option, if available. Why? Because this shipping option will allow us to ship your order to you via a courier which uses a slower, less polluting form of transport (e.g. a lorry, instead of a plane).

For example, the emissions for shipping a 1kg box with DHL from our warehouse in the Czech Republic to London by road, equate to 0.71kg of carbon dioxide. By comparison, the emissions for the same box when shipped by air equate to 6.13kg of carbon dioxide! The difference, as we’re sure you can appreciate, is significant.

We’re always looking for ways to reduce our impact on the environment, and this is one way that you can help us to do that.